StratAfrica is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. We comply with all relevant data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa and global privacy regulations such as the GDPR where applicable.

By using our website, you agree to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect
We may collect and process different types of information to provide and improve our services. This includes:

1.1 Personal Information You Provide
When you interact with us, you may voluntarily provide personal information, including but not limited to:
✔ Full Name
✔ Email Address
✔ Phone Number
✔ Company Name
✔ Job Title
✔ Billing and Payment Information (for applicable transactions)

1.2 Information Collected Automatically
When you visit our website, we may collect technical data automatically, such as:
✔ IP Address
✔ Browser Type and Version
✔ Device Information (e.g., Operating System, Device Model)
✔ Website Usage Data (e.g., pages visited, time spent on site, interaction patterns)
✔ Cookies and Tracking Technologies (see Section 6 for details)

1.3 Information from Third-Party Sources
We may receive additional information from trusted third-party sources, such as:
✔ Public business directories and industry databases
✔ Social media platforms (if you interact with our profiles)
✔ Analytics and advertising partners

2. How We Use Your Information
We process personal information for the following lawful purposes:

✔ To Provide Our Services – Processing inquiries, delivering consulting services, and managing client relationships.
✔ To Improve Our Website and User Experience – Analyzing trends, monitoring website performance, and enhancing functionality.
✔ To Communicate with You – Sending relevant updates, service notifications, or marketing communications (with your consent).
✔ To Ensure Security – Detecting and preventing fraudulent activities, unauthorized access, or technical issues.
✔ To Comply with Legal Obligations – Adhering to regulatory requirements and responding to legal requests.

We only use personal information for the purposes it was collected, unless legally required or permitted to use it otherwise.

3. Sharing and Disclosure of Information
We do not sell, rent, or trade personal information. However, we may share your data with:

✔ Service Providers & Business Partners – Third-party vendors that assist with website hosting, IT support, analytics, or customer service.
✔ Legal & Regulatory Authorities – If required by law, we may disclose information in response to legal proceedings, court orders, or regulatory investigations.
✔ Business Transfers – In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business assets.

All third-party service providers are required to follow strict confidentiality obligations and data protection standards.

4. Data Retention and Protection
We implement industry-standard security measures to protect personal information from unauthorized access, loss, or misuse.

✔ Retention Periods – We retain personal information only as long as necessary for the intended purposes or as required by law.
✔ Security Measures – Data encryption, secure servers, access controls, and regular security audits are in place to safeguard information.
✔ User Responsibility – Users are encouraged to protect their login credentials and report any security concerns immediately.

In case of a data breach, we will take immediate action to mitigate risks and notify affected individuals as required by law.

5. Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable data protection laws:

✔ Access & Correction – You can request a copy of your personal data and ask for corrections if inaccurate.
✔ Data Deletion – You have the right to request the removal of your personal data, subject to legal retention requirements.
✔ Opt-Out of Marketing – You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link.
✔ Restriction of Processing – In some cases, you can request that we limit how your data is used.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic.

✔ Essential Cookies – Required for basic website functionality (cannot be disabled).
✔ Analytics Cookies – Help us understand user behavior and improve site performance.
✔ Marketing Cookies – Used for advertising and tracking user engagement across platforms.

You can manage cookie preferences through your browser settings or use opt-out tools provided by third-party services such as Google Analytics.

For more details, visit our Cookie Policy.

7. International Data Transfers
Since we operate in multiple jurisdictions, your personal information may be stored or processed outside South Africa. When transferring data internationally, we ensure compliance with applicable privacy laws, including:

✔ Data Protection Agreements with Third-Party Providers
✔ Standard Contractual Clauses (SCCs) for GDPR Compliance
✔ Additional Security and Privacy Safeguards

We take necessary steps to ensure your data remains secure, regardless of location.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. When updates occur, we will:

✔ Post the revised policy on this page with the “Effective Date” updated.
✔ Notify users through email or website announcements if significant changes are made.

We encourage users to review this Privacy Policy periodically to stay informed about how their data is managed.

9. Contact Us
For any questions, concerns, or data requests regarding this Privacy Policy, please contact us:

📞 Phone: +27 1233 66000
📍 Address: 359 Pretorius St, Pretoria Central, Pretoria, 0001, South Africa
📧 E-mail: [email protected]